Mail Questions

Various frequently asked questions we get about sending mail to other members and receiving mail from other members.

Can I contact other members?

Yes. There are no fees for signing up and there are no fees for contacting other members.  This service is 100% free.

How many people should I contact?

Some of your success in the world of online dating will probably depend on sheer luck. Online dating will predominantly be a numbers game. The way to think about it is this:

Not everyone you contact will write back to you.
Not everyone who writes back will be worth meeting.
Not everyone you meet will be worth meeting again.
Not everyone you start dating will turn out to be a long-term partner.


The more people you contact the better your chances of finding the right person. It would probably not be a good idea to pin all your hopes on one person. Have a look around and contact anyone you think may be worth getting to know.

Nobody responds to my messages.

Unfortunately, many users will not bother to respond to messages from matches who do not fit their criteria, and some receive so many messages that it becomes impossible to respond to every single one.

Don’t take unanswered messages as a personal rejection. Instead, consider whether you are pursuing matches with compatible desires. It’s perfectly acceptable to communicate with several matches at once, so don’t hesitate to indicate interest in multiple matches simultaneously, increasing your chances of receiving a response. Also keep in mind that messages with poor spellings/grammar or a weak introduction (boring or un-interesting) may not yield any responses.

I deleted messages in my Inbox or Outbox. How can I get them back?

Messages that are deleted are removed permanently. There is unfortunately no way to get them back. You are however welcome to keep an unlimited amount of  messages inside your Inbox or Outbox.

I don’t want to receive messages from a specific person anymore because I’m offended by him/her or for any other reason.

Simply go to his or her profile and click on the ‘Block him/her’ link. That will block him or her and he or she won’t be able to send you any more messages. Your profile will also not be visible to him or her in search and match results.

I signed up but I get no messages from other members.

The best way to receive messages from others would be to start contacting people. Contact them by writing a good introduction about yourself. Throw some humor into it if you can do it sincerely.

Check your profile for spelling mistakes and that it is properly presented. Add to your profile the things that makes you stand out in the crowd. Add your good qualities. Add what you have to offer. Make sure that your profile has a good set of photos. Upload more than one photo of yourself.

I would like to contact people but I have no idea what to write to people I’m interested in.

Here is a few pointers:

If you find something in a profile that you have in common or there is something you like about the profile, mention it.

Ask a question. Often this could be about a common interest you found in the person’s profile.


Below is a short list of things many people like to chat about: (Maybe you could start off with a question about one of these)
Hobbies/Interests
Music
Movies
Travel / Vacations
Pets
Books
Occupation

Below is some conversation starters: (Ice Breakers)

What do you like to do in your spare time?
What is your favorite holiday?
What is your favorite day of the week?
If you could meet anyone in history, who would it be?
What do you like to do to relax?
Are you a saver or a spender?
Do you play any musical instruments?
What do you do for a living?
What did you do this past weekend?
What are your plans for this weekend?
Do you have any pets?
Do you have any siblings?

How long should I talk to someone before meeting in person?

Meeting all potential matches straight away could be inefficient and likely unwise. Waiting too long can also be a waste of time.

It would be best to plan a meeting once mutual interest has been established and you both feel comfortable with each other. Make sure that your meeting is in a public place with many people around.

Do not wait too long to meet your match. Emailing back and forth for weeks and months, only to find there is no connection or spark once you meet them could be frustrating and disappointing.

How do I turn off email notifications?

When logged into your account click or press on ‘Profile’ then click or press on ‘Basic Details’.